Excellent customer service.
They redponded to my e-mail very quickly.
For now, 1 star rating, order not received. Tracking number appears to be invalid. Will rate again once order is received.
Description said upgraded heated bed plate, I have yet to see any faster times but works as good as the OEM plate that came with the Max. Not sure on the flatness of the surface but appears to be good. Wish the wires were longer to route in a better position to reduce fatigue on the power wires.
it is not here I hope soon
as promised a good upgrade to the Tycoon. heat-up time reduced by an estimated 20%-30%. easy to install. perfect packaging