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Kywoo Tycoon 3D Printer FAQs

Pre-Sales Questions

With filament holder
Tycoon: 52.5*48.5*43.8cm Tycoon Max: 59.2*51.4*43.8cm
Without filament holder:
Tycoon: 52.5*48.5*47.5cm Tycoon Max: 59.2*51.4*47.5cm

To save your time to solve the problem quickly, below are the types of errors you can identify if some issues happen on your 3d printer.

Err1: The temperature of the hotbed exceeds the maximum temperature limit; please check whether the thermal interface short-circuited;

Err2: The temperature of the nozzle exceeds the maximum temperature limit; please check whether the thermal interface short-circuited;

Err3: The temperature of the hotbed exceeds the minimum temperature limit; please check whether the thermal interface is disconnected;

Err4: The temperature of the nozzle exceeds the minimum temperature limit; please check whether the thermal interface is disconnected;

Err5: The nozzle fails to heat up. If the temperature of the nozzle does not reach the set temperature within the set time, an error will be reported; please check the configuration file settings or check whether the power supply is sufficient;

Err6: The hotbed fails to heat up. If the temperature of the hotbed does not reach the set temperature within the set time, an error will be reported; please check the configuration file settings or check whether the power supply is sufficient;

Err7: Thermal runaway; when the temperature reaches the target temperature and the device continues to heat up, please check whether the thermistor is normal.

Hi, thanks for your support, your product will be shipped during December and January after you place the order. pls pay attention to the shipping information before you place the order. you can join our facebook as well to get more information notified

The valid warranty of the Tycoon 3d printer is 1 year, more details about the parts, you can check our return & refund policy

Yes, we do. Please send your customisation requests to support@halothemes.com, we will give you our quote. Thank you.

Tycoon 3D Printer Series Questions

The best printing speed of the machine is 50-60mm/s.
The temperature of the hotbed can be set to 50-60 degrees, re-leveling, the nozzle, and the hotbed are kept at a thickness of A4 paper, and the printing area is coated with solid glue.

Please clean the fan blades, apply lubricant (grease) to the lead screw and clean the throat (3-6 months) regularly.

Tighten the eccentric nut, adjust the hotbed platform nut

To save your time and reach our support quickly, please follow below steps:

1/Please check the extrusion gear on the motor is loose or not. If yes, please tighten the top screw;

2/ Check the filaments are knotted or stuck and straighten out the filaments;

3/ If the plug is blocked, you need to clean the throat

It supports online and offline to print, but normally, we suggest printing offline that will be better.

To save your time and reach our support quickly, please follow below steps:

1/ Rated voltage: DC 2.8 V

2/ Rated current: DC1.0A/phase

3/ Step angle: 1.8°±0.09°

4/ Number of phases: 2

5/ DC cold resistance (25℃): 2.8±15%Ω/phase

6/ Winding inductance: 6.3±20% mH/phase

7/ Maximum holding torque: ≥370 mN.m

8/ Positioning torque: 20mN.m REF.

9/ Maximum no-load starting frequency: ≥1000 PPS

10/ Maximum no-load operating frequency: ≥3000 PPS

11/ Insulation resistance: ≥100MΩ (DC500V)

12/Insulation class: Class B

13/Moment of inertia: 57 g.c㎡

14/Mass: 0.29kg REF.

Unable to find satisfactory answers ? Contact Support