Hello sir,
Thank you for the feedback. The parcel of your order was released by the custom, and will be delivered in the following 3-5 days.
Recently international logistics is affected by many uncertain factors, all of which have caused varying degrees of delays. Previously, packages could be delivered within two weeks, but now it takes more time to be delivered. We are sorry to make you feel bad about our service. We have now extended the time for the store to send out review requests.
Thank you for the support and your feedback.
Best Regards,
Kywoo Team